White screen on start

Which antivirus software do you have?

i do exeption on avast and again verifed steam cache but nothing happens.

What happens if you temporarily disable Avast and verify the Steam cache again?

still white screen

@Charlie @PatrickKlug

Maybe this helps? :smile:
http://forum.greenheartgames.com/t/solutions-anti-virus-false-positives-eg-avast-norton-bitdefender/6124

I done this before.

I can confirm the same problem, I tried every mentioned solution from FAQ and every other threads regarding this, including: reinstalling, file integrity check, vista compatibility, run as admin, no cloud saving, antivirus and firewall exceptions (exception->reinstall->integrity check), I have the latest amd gfx drivers (I even had 14.6 betas but switched back to last stable 14.4), plenty of free space on disk (internal, not flash), tried to run exe directly from game folder, with AV and firewall both disabled. Every time it shows white screen with list of folders of the drive I have the game installed on.

My specs: Win7x64, avast! free, win firewall, 4core AMD AthlonIIx4 2,9 GHz, ATI Radeon HD 5670 1GB, 8GB ram, single FullHD 1080p monitor

Seems like a lot of people who have this problem use Avast, just look at how many clicks the Avast link has in the thread LineLiar linked to.

I used BitDefender until now and it wont work on it too, tried to switch to avast! hoping to solve the problem.

It seems I found a temporary solution, but it is not the way to resolve this at all. IĀ“ve found an older version of the game on the web (v1.3.2) and tried to overwrite its core files over the current ones in game steam folder and it runs game without a problem every time, I didnĀ“t need to use any of the fixes previously mentioned, AV false positive is definitely not causing this IMO.

So it seems that something went wrong with one of the earlier versions and created that bug. The game is really enjoyable so itĀ“s a real shame that it doesnĀ“t work properly and people need to use rather weird methods to actually start the game to enjoy it. Please fix this, itĀ“s really annoying. Thanks.

1 Like

Update: The newest version IĀ“ve been able to start is 1.4.3, but according to changelog, this version was supposed to fix the Steam achievements not unlocking, it doesnĀ“t. Game registers them fine (like the very first one ā€œSupporterā€), but they wont register on Steam overlay or game page.

Hey,

Sorry to hear about these troubles. The White/Black screen issue can occur for a few reasons. However as you are not getting the Steam achievements either that may be a clue, as that is not the case for most users.

Do you have an onboard graphics chip of any kind?
What kind of network are you on? (School, Work, Public, Private etc)
Have you created exceptions in all of your security programs?

Thanks for the reply @Charlie, IĀ“ve listed my specs few posts above, IĀ“ve got PCIEx Radeon HD 5670 1GB, IĀ“m on my home 100Mbit wifi network (PCI wifi card), my AV and and Firewall have both exceptions for whole Steam game library enabled.

Heya @marek_kicko

Thank you for your patience. I just noticed that you said this;

Every time it shows white screen with list of folders of the drive I have the game installed on.

Is Steam installed on your C drive along with Game Dev Tycoon also on the same Drive letter?

@Charlie
I have both Steam and GDT installed on the same drive, but not system C, itĀ“s on secondary D. But I have a library set outside my main Steam folder, in my personal Games folder, so that may cause some issues, IĀ“ll try to have the game placed in main Steam folder library. Or do you suggest to have the Steam install folder and library on a separate partitions?

Heya,

The issue with a folder directory or a node webkit message can occur when the game and steam are installed on different drives and when Game Dev Tycoon is not installed on the C drive. I would suggest trying it on your C drive and testing if it works that way.

1 Like

That last one was a golden advice @Charlie IĀ“ve created the new Steam library on C drive and everything works now. Newest 1.4.15 build and achievements properly register on Steam now, thank you very much for the help! Now I can enjoy the game, the new features are awesome.

1 Like

Great news and glad to hear! Thank you for your patience in this matter :trophy:

I use ESET for AV and I have this same issue. White screen of death with exceptions in firewall. Also use Steam and GDT in main C: library. Using Windows 8.1 with an AMD Radeon 7730M card while on my home network.