[Mac] DOM Exception or Crash on Load

Having this issue while starting the game, not even getting a menu or anything, it just crashes right off the bat… Made a thread about it, cause i thought it was a different issue as it has nothing to do with savegames… ( [Mac] Crash on startup KERN_PROTECTION_FAILURE ). If not, great… i’ll follow this thread until a fix is found.

That would be the best. Your issue might be related to the overall game load issue, since it seems to be the same crash cause (it’s at address 0 which is identical to the person above you) and therefore could be caused by the same reason as everyone else’s. If the patch doesn’t work for you, I’ll happily reopen your individual thread. They just seemed far too similar to not combine. :smile:

Sure, no problem, just wasn’t sure about it. Looking forward to a fix, i’ll try 1.3.5 now and see if this helps in any way.

I’ll also try on my other Mac at home (10.8.x, this one is 10.7.2), if it works on that one, i’ll report it, might help in tracking down the specifics of the bug.

EDIT: 1.3.5 produces the same error right at start

I’m still getting the crash in 1.3.5

1.3.5 only fixed the music issue. 1.3.4 should have fixed the DOM Exception but not the crash.

+@straks

same problem for long time

Your codeNw.js workaround didn’t work for me. But I had already updated to 1.3.5 before I tried it. Too bad.

We are very sorry for your troubles. We are investigating this issue non stop (good that we are living on different continents) and hopefully we can provide a fix soon.

I believe if I don’t close the game, I can continue playing indefinitely. Can anyone else confirm this? If so, the temporary solution is to minimize the game and never close it.

Also, is there any data I can provide to the developers? Should I share my file__0.localstorage file? Are there any log files I can dig up or genrate for you to help?

In case it can help here is my entire “Application Support/Game Dev Tycoon folder”.
http://brianhanifin.com/drop/gdt-appsupport-201305031138.zip

One more thought. Could the problem be caused by the game history being too long? Or perhaps another field in the sqlite database being too long for the game engine to parse? If so, can we edit our save files to remove some of the older game entries?

@DanielKlug, I would think this type of game draws primarily technically savvy users. Some of us have done some development work in the past. I for one am really enjoying the game… and for the price I don’t mind some hiccups. I figure I was about due to start a new game company anyway. :wink:

Could the error be caused by characters in our game names? I have used characters like : , & . and ?* in my game names.

For example:

  • SimPilot: Chicago
  • Dr Who?
  • Castle Adv, pt 2

Why as a customer i have to come in the Forum read everything go back to my email, re upload everything and nothing work even after all effort…

Minus 1 FAN here

I give you 2 out of 10 -Terrible bug in the game, not ready yet, waste of my money.

Good lord, it’s 2013 can you at least do Auto Update !

I don’t care if it’s 10$ or 60$ i pay for the game. Im legit i don’t pirate your stuff and i get screw even if i give my money…

Now go Bankrupt

Guess you meant download. Well … if NOTHING works you must be a ghost, at least breathing should work. Your PC/Mac should work too since you used email … could have been a smartphone though so maybe I’m mistaken.

Do you even read what you write? You expect the same from a $10 game as from a $60 dollar game? Seriously? shakes head

I smell the troll in you…
If my english is not good enough for you… go learn a 2nd language and came back after !

In the real world, nothing is bug-free. This issue comes up when you load a save file pretty late in the game, it seems. Auto-update would do diddly squat right now because you probably don’t get far enough in game to get an update anyway.

If you want to play the game, you are more than able to. If your game crashes when loading a save file, then you can delete the file and start from scratch, or simply wait until there is a fix.

You can’t really ask for much more when the response is that they’re investigating the reason. Unlike inside the game, a patch isn’t as easy as clicking on someone and choosing “make patch”. :wink:

1 Like

seems we are finally making some good progress with this. while I cannot say if this will fix every startup crash, we tested a couple of savegames and they work now. we are still testing the release but plan to update it later today.

How long will I have to wait?

@bhuminbhumin see below:

How will it notify me about the new update?

see:

http://forum.greenheartgames.com/t/mac-v-1-3-6-potential-fix-for-dom-exception-crashes/2325

1 Like