As stated above I am unable to redownload the game from Windows Store.
I look in my Apps and it shows up as Unavailable but gives the date I bought it too. When I go to the page for the game itself it is asking me to buy or try it. Obviously I am not going to rebuy a game I already fucking own. I hit try and it gives me an error code: 0xc03f421c which I have had no luck trying to find any information on what the code means. Hell, googling it comes up with nothing!
The reason why I originally uninstalled the game was suddenly, not long after I reached the game company stage, the game crashed and wouldn’t reopen. I had reinstalled and it still didn’t work and I just uninstalled and gave up. Now today I really want to play it again but I can’t even install it in the first place.
In case you need it here is proof. (I put it as links because it’s large I am too lazy to crop.) Showing that it isn’t available, and was purchased. And here is the error that pops up if I click try.
I also have a picture showing that going to the page comes up with the buy or try Game Dev Tycoon but I am a new user and can only post up to 2 links apparently. If you want it I can send the link I guess? You can see it in the back ground of the error picture so I don’t see it as a big of a deal.
I hope everything is working, the hyperlink is real foreign to me. The one I have on my favorite forum is simpler, but design differences and whatnot. I need to just finish this up now, sorry I am tired and I tend to ramble on.
Thanks for taking time to read this, I will be grateful for any fix you may come up with because it is really annoying.
Sorry to hear about these troubles. This error can occur for several reasons however I would state that we, as game developers have no access to the internal workings of the Windows 8 Store and therefore you may need to contact the Windows 8 support team if none of my suggestions help you.
There is a known issue with the ARM version of the game on the Windows 8 store. Microsoft somehow broke our game upload and it has become unavailable until they fix it. ARM versions being Tablet based. If you are using an ARM tablet I would suggest contacting the Windows 8 store support team and complaining.
In rare cases I have heard that if a user has a paypal account linked with their Windows 8 store account and then they change the paypal account information games become unavailable.
If none of these help you please contact the Microsoft store support team and ask them to help you resolve this issue. Also I would be very grateful if you could let me know which resolved the issue in your case.
So I tried all of your solutions, to no avail. So I chatted to some windows staff who gave me the number to call windows store. I got transfered to different departments about 4-5 times and spent about ~3 hours calling them. They are planning to give me a refund so I can rebuy the game or buy something else. The guy who did it said it came up with an error so they are going to try and resolve it and make sure it never happens again.
They said they are going to call back within at most 48 hours to tell me whether or not I get the refund.
So I may not even get the money back to re buy this game!
sigh I think I am going to buy the Steam version (if I get the money back) because god damn this was an awful experience.
That does sound like a most horrid customer experience. I am so sorry to hear about that. I do get asked about this regularly and I had no idea that this could be one of the causes so I really am very grateful that you let me know. I will let @PatrickKlug know too, so that he can correspond with the store about this poor level of service.
Although we have no access to the customer side of the Windows 8 store I can not help but feel guilty about the time you have wasted on this. I have sent you a Steam key via PM, please accept this with our compliments and thanks.
