can you give us more info about your system. have you ever been able to play or did this just started to happen?
Having the same problem. Using a Schenker Notebooks Laptop with Quad-Core i7 and GTX 675M, alongside Windows 7 64 Bit.
I’m having the same problem…
My System:
AMD Athlon X2 7750, WIN 8 Prof. 64-bit. The Lite Version started. I enjoyed the Lite Version, so I decided to change over to the paid WIndows Store version.
Since that moment booth versions are opening only the startup logo for aprox. 5 sec. and than switching back to the Metro screen.
Please help.
THX
So the game works now for me.
I reinstalled it and it didn’t work but when i tried to play it several hours later it worked.
Hopefully it does for you guys aswell.
I solved it !!!
That’s my solution (Windows 8 only??)
- Open the command line as Adminstartor
- Change to i.e. C:\Program Files
- type icacls * /T /Q /C /RESET
- Wait a while
- And that’s it…
Nope I Haven’t been able to start the game whatsoever. And the reinstall + wait stuff didn’t work for me as well as the fix shown above The cmd line command only told me that the Handle was invalid.
No one who has a clue about this error?
Could you try out the latest version and see if this still happens? It supposedly fixed a few bugs relating to loading the game.
Sadly, even with the update, the same error still occurs for me
Try loading up in safe mode, uninstall, reinstall then try the game out of safe mode. I didn’t get this particular problem but it would just load a blank white screen every time I tried to play it. This was my solution.
Tried that too. Same results. Don’t know, doesn’t seem to only be me, I will try this on my Desktop PC, as soon as I can that is…
Anybody got an idea how to fix this?
I got exactly the same issue and tried everything i could.
also using windows 7.
I would wonder if this can somehow be addressed for future versions :s
i have the same Problems on Windows 8 64 bit
Can confirm though that the game runs on my Desktop PC with Win7 x64. Seems to be something hardware-related?
I Am Having The Same Problem. My Specs is A 2011 Toshiba C655-S5307 Satellite. I Am Using Windows 7 Home Premium 32 Bit.
could you try disabling your internet connection and try to start the game then? We’re currently investigating an issue with proxy settings that might cause the game not to start properly and this test would help us.
Did just that on my Notebook, still the same result.
Seconded. Same result. Windows 7, Lenovo laptop, tried the demo, got the same result. Tried while disconnected, same result.