I downloaded this superb game and loved it so when the trial ended i clicked on the link to unlock the full game.
I duly paid the money through the windows store via paypal, and this was confirmed as paid. However when i went back into the game it was still trial and i got and error coming up saying “Store confirmation error” it states try again and email greenheart games if this message keeps coming up.
I have uninstalled the game and reinstalled it, i have cleared my windows store account and reinitialised it, i have repurchased it, but still stuck with the trial version “help”
I have heard that this can happen when the version of Windows Store is outdated and needs updating. Have you checked to see if you are using the latest version of the Windows Store?
Here is a video guide on how to force Windows to check for outsanding updates:
Just done that, ans re synced licences but it didnt work.
I am running windows 10 preview and greeheart have come back saying they don’t officially support it yet.
i have uninstalled the game and re installed, signed in and out and restarted and reinstalled, but still comes up as a trial version no matter what i do…
Hey, yes that was me If you have checked that you are signed into the store with the exact same information that was used at the time of purchase then the best thing to do is contact the Windows store support team. It would also be a good idea to check with them if the store is fully operational.
If you have checked that you are signed into the store with the exact same information that was used at the time of purchase then the best thing to do is contact the Windows store support team. It would also be a good idea to check with them if the store is fully operational.