For anyone else having the issue of the game loading infinitely on Android, I had to enable google play games and log in, restart the game, then disable it and log out. After that it would actually load into a new game for me. I didn’t see any other topics about this and thought I’d post what worked for me in case anyone else was having the issue.
And yes the game is fully up to date and I’m using a P20 Pro so I more than have the hardware to play it.
I have no idea, mine is working fine. This should be in bugs, but I haven’t seen a patch.