Paid for game have not received

so i paid for the game via paypal, and have not received a link to the download.

See Problem buying the game

please contact orders@fastspring.com

not helpful, thats an issue with their country and using the service… i have already paid for it.

so i e-mailed them its been 8 hours the payment was processed yet i have not recieved a reply or a link or anything.

so is there anyway to get this game or at least get my money back or is this just a scam?

sorry I don’t quite follow. Did you get in contact with orders@fastspring.com ?
They are our official payment provider and they should help you. If not, please send me an email to support@greenheartgames.com with the details and conversation with fastspring and I will check it out.