[Mac] DOM Exception or Crash on Load

magn · April 30, 2013, 9:44am

Hey! So ive played the game a little now and gotten a pretty big company, which I saved yesterday. However, when trying to load it today, the game crashes every time. It gives me a javascript error message. Anyone knows a fix for this?
Thanks

mynameisvlad · April 30, 2013, 11:01am

I’m seeing the same problem. It happens after I click to continue.

Nino_Protic · April 30, 2013, 11:12am

I have the exact same problem. Also running 10.8.3 on a i5 2.53ghz with 8gb of ram.

Also boots up the game, but when continuing in to the game to play, it breaks down and crashes. Also have a pretty big company now, and would love not to have to reinstall.

Mike_Odizzle · April 30, 2013, 12:19pm

Same here! Played 3 hours this morning and saved properly. Now i wanted to start the game and it crashes after clicking Continue.

Running Mac OSX 10.8.3 on Macbook Pro Retina

florian · April 30, 2013, 1:50pm

Have the exact same problem. I even uninstalled the game, and reinstalled it, but it kept on crashing (my save game was still there).

Runs on iMac (no retina display), Processor 3,4 GHz Intel Core i7 / Memory 32 GB 1600 MHz DDR3 / Graphics NVIDIA GeForce GTX 680MX 2048 MB / Software OS X 10.8.3 (12D78)

magn · April 30, 2013, 2:09pm

So it seems like this is a pretty common mac problem. Has anyone been in contact with support? Id like to hear what they have to say.

For me 1 out of 2 things happen. Either it crashes when I press click to load at the start screen or it loads and Im able to enter my game, but not all of my team loads and after a few minutes I get this “javascript alert” and everything crashes.

Hope any moderators who see this can respond
(tried to upload a pic of the error message but the board wouldnt let me)

Mike_Odizzle · April 30, 2013, 3:35pm

This kinda sucks! Great game, but ruins the experience when you can´t load your saved game or even jus play again!

fly · April 30, 2013, 4:38pm

Exactly the same problem here. I’ve started again twice by deleting the saved game file, but always reach a point where I can’t reload when the company gets too large.

The game also isn’t usable on retina mode for me - I have to switch to a non-retina display mode to get a legible display.

jpaulr · April 30, 2013, 6:07pm

Same here. Here’s the error message I get:

Uncaught error. Please report this to support@greenheartgames.com:
Uncaught Error: InvalidStateError: DOM Exception 11
(file:///Applications/Game%20Dev%20Tycoon.app/Contents/Resources/app.nw/compressed/codeNw.js:1361)

It then asks me to restart - I click “Continue” and it crashes back to the desktop. I have a level 3 company, playing on OSX 10.7.5, circa 2009 MacBook Pro.

m4xm4n · April 30, 2013, 11:16pm

I’m experiencing the same issue on my Mac OS X 10.8.3 setup.

I get a javascript error alert window and the message “[Object event]”. The screen is black with an infinite progress bar. I can still access the game menu, but any attempt to load a save game is met with the same error message.

Does anyone know where the save games are stored?

SmellTale · May 1, 2013, 1:50am

I am having the same problem I think. OS X 10.7.5. No idea if there is a solution to this. If you really want to play the game tho, there is actually a way to open the game in your browser, the saved games doesn’t seem to come along tho I dont even know if you can save the games you play there at all either…

Just sayin’, if you really just want to play the game, there is a way

PatrickKlug · May 1, 2013, 1:53am

thanks, this sort of error report is quite helpful. We will see if we can fix this but please allow a few days. We are unfortunately completely overloaded at the moment.

thomasmathieu · May 1, 2013, 7:34am

I have exactly the same issue
Macbook Pro Retina 15"…

Unifish · May 1, 2013, 7:42am

same issue, here is the crash report from system console

gist.github.com

https://gist.github.com/yuhsienlee/5494187

gistfile1.txt

Process:         node-webkit Helper [927]
Path:            /Applications/Game Dev Tycoon.app/Contents/Frameworks/node-webkit Helper.app/Contents/MacOS/node-webkit Helper
Identifier:      com.intel.nw.helper
Version:         26.0.1377.0 (1377.0)
Code Type:       X86 (Native)
Parent Process:  ??? [1]
User ID:         501

Date/Time:       2013-05-01 15:33:19.500 +0800
OS Version:      Mac OS X 10.8.3 (12D78)

This file has been truncated. show original

thomasmathieu · May 1, 2013, 10:01am

I have this error :
Uncaught TypeError: Cannot read property ‘title’ of null
(file:///Applications/Game%20Dev%20Tycoon.app/Contents/Resources/app.nw/compressed/codeNw.js:655)

Please restart the game.

PatrickKlug · May 1, 2013, 10:12am

Very sorry for the trouble. We hope to be able to investigate this in detail in the next day or two.

Outconsumer · May 1, 2013, 11:59am

Same for me. It is good news that you are working on it. It would be a shame to lose my saved game.

sveinerikkro · May 1, 2013, 2:42pm

@Outconsumer: I copied the save game and loaded it on windows, works perfectly.

henrik · May 1, 2013, 3:01pm

Where did you find the save game, sveinerikkro?

Genio · May 1, 2013, 3:22pm

Hey guys, I was having the same issue but I found a temporary fix. Open the “Applications” folder on Mac, right click on the “Game Dev Tycoon” icon and then check the “Open in low resolution” option. It opens just fine, just doesn’t look as good. Hopefully they come out with a real fix soon.

Good luck! =)